Support

How can we help?

Search our knowledge base or browse the categories below.

Status Operational

Getting Started

Create your first rules, add the snippet, test locally.

Developers & API

Endpoints, SDKs, webhooks, and tracing.

Routing & Rules

Match by country, region, ASN, CIDR blocks.

Analytics & Reports

Understand decisions and outcomes.

Security & Compliance

SSO/SAML, audit logs, data retention.

Billing & Accounts

Plans, invoices, overages, team access.

Frequently asked

How do I create my first geo rule?

Use the dashboard “Rules” tab or POST to /v1/resolve with a rules array that includes your conditions and destinations. See Create your first rule.

Do you store IP addresses?

Minimal logs with short retention are kept for analytics and abuse prevention. Enterprise retention controls are available. See IP retention.

How do I verify webhook signatures?

Each webhook includes an Authorization style signature header. Use your signing secret to compute and compare HMAC. See Webhook signatures.

What are the plan limits?

Free: 5k/mo, Starter: 50k/mo, Pro: 1M/mo, Scale: custom. See Pricing.

Contact options

SLA response for Pro/Scale: < 1hr critical, 4hrs high, 1 business day normal.

Submit a ticket

Community

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